Terms & Conditions
1300 Cabs Sydney
Thank you for choosing 1300 Cabs Sydney. These Terms & Conditions govern your access to and use of our website, booking systems, call centre, and all related taxi and transport services provided by 1300 Cabs Sydney (“we”, “us”, “our”).
Website: https://1300cabsydney.com
Phone: 1300 009 403
Email: info@1300cabssydney.com
1. Introduction
1.1 By accessing or using our website, online booking tools, mobile platforms, or call centre services, you agree to be bound by these Terms & Conditions.
1.2 If you do not agree with any part of these Terms, you must not use our services.
1.3 We reserve the right to update or modify these Terms at any time. Continued use of our services after changes are published constitutes acceptance of the revised Terms.
2. Services Provided
2.1 1300 Cabs Sydney operates as a taxi booking and dispatch service connecting customers with licensed, independent taxi drivers and transport operators.
2.2 We do not own or operate vehicles and are not a transport authority. All transport services are provided by independent drivers.
3. Bookings
3.1 You agree to provide accurate, complete, and current information when making a booking.
3.2 We reserve the right to refuse or cancel any booking if the information provided is incorrect, misleading, unlawful, or incomplete.
3.3 Our services must not be used for any illegal, unsafe, or prohibited purpose.
4. Fares & Payments
4.1 Taxi fares are charged according to government-regulated taxi meters or fixed prices where quoted.
4.2 Additional charges may apply, including tolls, airport fees, waiting time, peak-hour surcharges, or special service requests.
4.3 Payment methods may include cash, card, or online payment, subject to availability.
4.4 Payments are non-refundable except where required by Australian consumer law.
5. Cancellations & No-Show Fees
5.1 Cancellation fees may apply if a booking is cancelled outside the permitted cancellation timeframe.
5.2 A no-show fee may be charged if the passenger fails to arrive or board the vehicle after the driver has arrived at the pickup location.
6. Airport Transfers
6.1 For airport pickups, waiting time charges may apply if flights are delayed or passengers are late.
6.2 While flight tracking may be used where possible, vehicle availability is not guaranteed without a confirmed booking.
7. Parcel or Item Transport (If Applicable)
7.1 Items transported must not include dangerous, illegal, or prohibited goods.
7.2 We are not responsible for loss, damage, or delays caused by improper packaging, incorrect booking details, or unlawful contents.
8. User Responsibilities
8.1 You must not misuse our website, systems, or booking services.
8.2 You are responsible for maintaining the confidentiality of any login or account information.
8.3 Our services may only be used for lawful personal or business purposes.
9. Third-Party Links
9.1 Our website may contain links to third-party websites.
9.2 We are not responsible for the content, policies, or practices of any third-party sites.
10. Privacy
10.1 We collect personal and technical information to operate and improve our services.
10.2 All personal data is handled in accordance with our Privacy Policy available on our website.
11. Limitation of Liability
11.1 Our services and website content are provided on an “as is” basis without warranties of any kind.
11.2 We are not liable for:
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delays caused by traffic, weather, accidents, or third-party actions
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loss or damage to personal belongings
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indirect, incidental, or consequential damages
11.3 To the maximum extent permitted by law, our liability is limited to the cost of the affected service.
12. Indemnity
You agree to indemnify and hold harmless 1300 Cabs Sydney, its employees, agents, partners, and contractors from any claims, losses, or damages arising from your use of our services or breach of these Terms.
13. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
14. Contact Information
1300 Cabs Sydney
📞 Phone: 1300 009 403
📧 Email: info@1300cabssydney.com
🌐 Website: https://1300cabsydney.com
Last Updated: January 2026
© 2026 1300 Cabs Sydney. All rights reserved.